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Ring the surgery on 020 8780 0125 to book an appointment between 8.00am -6.30pm only, Monday to Friday.

Urgent cases are triaged and seen on the day.

Non-urgent cases can expect to see a GP within two working days, though you may have to wait longer if you want to see a particular GP. The nurses based at our practice treat patients for a wide range of common conditions. You can expect to see them within two to three working days and all nurses are qualified to prescribe a range of medicines.

Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary.

Tell us if you want someone to accompany you during an examination (chaperone) or a private room to discuss matters. Remember that the results of tests can only be given to the patient.

Telephone consultations can be booked with a doctor. He or she will ring you at an agreed time on the telephone number you have given. If you are only available on a mobile phone, you will be expected to ring the practice at an agreed time.

You can help us by:

• Being on time for your appointment.
• Letting us know if you need to cancel.
• Calling for a home visit or urgent appointment before 10.00am daily.
• Ringing for results of tests between 12 noon - 3.00pm Monday to Friday only.

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