CORONAVIRUS - PLEASE READ
IMPORTANT NOTICE REGARDING CHANGES TO THE APPOINTMENT SYSTEM
Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.
In order to protect our patients and staff and we are asking our patients support with this.
What does this mean for you?
Appointments:-
We are asking all patients not to attend the practice without prior agreement from a member of our clinical team. From Monday 16th March 2020 we want to minimise the number of patients attending the Practice for face to face appointments. This means that all patients are required to contact the practice by telephone to request an appointment, providing details of their need. A member of the clinical team will then phone you back to discuss your need, and wherever possible this need will be met over the telephone. If the Clinician deems that you require a face to face appointment, you will be asked some screening questions to determine whether there is a need for a coronavirus assessment. If this is the case you will be asked to self-isolate for 7 days. If there is no risk you will be given a face to face appointment.
Existing appointments:-
All pre-existing appointments are being reviewed by the clinical team. If it is deemed that your appointment is not urgent this may be cancelled and re-scheduled at a later date by the Practice. If the appointment needs to go ahead, wherever possible this will take place over the telephone. If your appointment is being cancelled or changed to telephone, our administrative team will contact you to advise you of this. If the appointment needs to be face to face you will be contacted prior the appointment and asked some screening questions to ensure it is appropriate for you to attend the Practice.
Access to the Surgery
Access to the building will be restricted to the patients who have been invited for an appointment by a Clinician.
Anyone who attempts to gain access to the surgery who has not been invited will be asked to leave the premises.
Only the patient with the appointment will be allowed into the building.
For children, only one parent/guardian will be allowed to accompany the child.
Prescriptions
Paper requests for repeat prescriptions have temporarily been suspended, again to avoid the spread of the virus and you will not be able to collect your prescription from the surgery. We will electronically send the prescription to your nominated pharmacy.
To order a repeat prescription, please either:
Remember to use the hand sanitiser provided when entering the building or wash your hands in the patient toilets.
Please remain courteous to our staff at all times, any incidents of verbal or physical abuse will result in removal from the practice list.
This is a very challenging time for us all and we would appreciate your co-operation during this period of uncertainty.
Our priority is the health and safety of all our patients and staff.
Thank you.
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Repeat Prescription Notice
The prescription ordering process via the online form has now ceased.
Please visit the practice reception team or send us an email from your nominated email address to Waccg.tudorlodge@nhs.net to obtain your online access details for the MyGP online service
Tudor Lodge Health Centre serves the Wandsworth area, mainly London SW19, and some areas within SW18, SW17 & SW15, and is within the Wandsworth CCG area.
Wandsworth – Self-management App
Please click on the image below and select which condition you would like access to e.g. lower back, back and leg or neck pain. We will send you an email with all the information on how to get started.
The App is provided free as part of your care in Wandsworth
It will provide you with:
- Easily accessible, targeted and personalised self-management information to help you day by day, and step by step
- Exercises based on your stage of recovery
- Direct booking of local treatments such as physiotherapy and well-being services within Wandsworth
- Reassurance and support to self-manage
Practice Profile
We offer a full range of general practice services. We also run specialist clinics for children and pregnant women, diabetic and asthma sufferers, those with other chronic illness, heart disease and for patients needing minor surgery.
At Tudor Lodge Health Centre, we aim to treat all our patients promptly, courteously and in complete confidence. This website has been designed to inform both existing patients and those considering registering with us. It tells you of our services, how to access them and will give some general information about how our practice operates.
If you live in our practice area and would like to register with us, please complete one of our registration forms that are available from the reception desk or online. You will be registering with Dr Arul Thurairatnam but you may choose to see any one of the doctors. You may express a preference of practitioner and whilst the practice will endeavour to comply, it may not always be possible and if that were to be the case, an explanation would be offered.
The Doctors
Dr Arul Thurairatnam
Dr Kirrija Prabaharan
Dr Tabassum Khandker
Dr Smitha Thurairatnam
Dr Felicia Wong
Dr Naa Addo
Contact Details
Tudor Lodge Health Centre
8C Victoria Drive
London
SW19 6AE
Telephone: 020 8780 0125
Email: waccg.tudorlodge@nhs.net
Opening Hours
Monday to Friday: 8.00am - 8.00pm (phone lines close at 6.30pm)
Saturdays: 9.00am - 12.00pm (phone lines closed all day)
Hub Service open till 4.00pm only (excluding bank holidays)
Sundays: Closed
Statement of Purpose
We aspire to provide a high quality of care to our patient population in a responsive, ethical, courteous, and supportive manner.
| To view the results of our patient surveys, click here |